1.2: Lovell’s master plan

Many defence lessons were learnt post-9/11 – lessons that former Ministry of defence director Alan Lovell utilised when devising his transformational surveillance model for HSBC. We asked him how far it has come and what is still to do.

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Based on an international benchmarking survey collecting the views of industry leading experts from 15 of the largest financial institutions globally, the 2020 Surveillance Benchmark Report provides a unique insight into the maturity and development of surveillance functions over the last 12 months, as well as predictions for the future. Including in-depth commentary from regulators, practitioners, consultants and technology experts, it is the only report for professionals in the industry.

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